1. Introduction

This Privacy Policy ("Policy") is intended to provide you, the user, with a comprehensive, detailed, and exhaustive explanation of how OnGods ("Company", "we", "us", "our") collects, stores, processes, uses, shares, discloses, and otherwise handles your personal, non-personal, and sensitive information when you access, browse, use, interact with, or otherwise engage with our website, services, products, communications, and any other offerings, whether now existing or developed in the future, including but not limited to ongods.in ("Website"). By using the Website, you acknowledge, agree, and consent to the practices described herein, regardless of whether you have read, understood, or skipped this Policy, and you further agree that it is your sole responsibility to review this Policy periodically for any updates, modifications, or changes that may occur at any time, with or without prior notice.

2. Information We Collect

We collect a wide variety of information from you, both directly and indirectly, including but not limited to: personal identification information such as your full name, email address, phone number, shipping address, billing address, date of birth, gender, payment details, transaction IDs, and any other information you provide voluntarily or involuntarily; order information including product details, quantities, prices, discounts, payment method, order history, tracking numbers, delivery status, and related communications; device and usage data such as IP address, browser type, operating system, device identifiers, referring URLs, pages visited, time spent, clicks, scrolls, mouse movements, and other analytics data; cookies and tracking technologies including session cookies, persistent cookies, third-party cookies, web beacons, pixels, scripts, and other tracking technologies for analytics, advertising, personalization, and security; communications including emails, messages, reviews, feedback, support requests, chat logs, call recordings, and any other correspondence; social and third-party data including information from social media accounts, logins via Google/Facebook/Apple, and data shared by third-party integrations; and legal and compliance data including records required by law, such as KYC documents, government-issued IDs, and regulatory filings. The collection of such information may occur through various means, including but not limited to forms, cookies, tracking scripts, voluntary submissions, and automated processes.

3. How We Use Your Information

The information we collect is used for a multitude of purposes, including but not limited to: processing, fulfilling, and delivering your orders, including payment verification, shipping, and returns; communicating with you regarding orders, account status, support, marketing, surveys, and other matters; personalizing your experience, recommending products, and displaying targeted advertisements; analyzing usage patterns, improving our Website, products, services, and developing new features; complying with legal obligations, responding to law enforcement requests, and resolving disputes; preventing fraud, abuse, unauthorized access, and ensuring the security of our systems; maintaining business records, conducting audits, and managing risk; and for any other purpose disclosed to you at the time of collection or as permitted by law. We may also use your information to create aggregated, anonymized, or de-identified data for research, analytics, or marketing purposes, and such data may be shared with third parties at our discretion.

Payment Process Disclaimer: If you exit, close, or navigate away from the website before the payment process is fully completed, OnGods is not responsible for any loss, incomplete order, or payment issues that may arise. We will try to assist you if money is deducted but the order is not placed, but we do not guarantee resolution. Please wait until payment is fully completed before leaving the website.

4. Sharing & Disclosure of Information

We may share your information with service providers, vendors, contractors, payment processors, shipping partners, analytics providers, marketing agencies, legal advisors, auditors, and other third parties who assist us in operating our business, provided they agree to maintain confidentiality and comply with applicable laws. We may disclose information to government authorities, courts, law enforcement, or other entities as required by law, regulation, subpoena, or court order. We may transfer your information in connection with mergers, acquisitions, asset sales, bankruptcy, or other corporate transactions. We do not sell your personal information for monetary consideration, but may share aggregated, anonymized, or de-identified data for research, analytics, or marketing purposes. You acknowledge and agree that such sharing and disclosure may occur without further notice to you, and that we are not responsible for the privacy practices of third parties.

5. Cookies, Tracking, & Analytics

We use cookies and similar technologies to collect information about your browsing behavior, preferences, and interactions with our Website. Cookies may be set by us or third parties. You may disable cookies via your browser settings, but this may affect site functionality. We use analytics tools (e.g., Google Analytics) to monitor usage, improve performance, and understand user demographics. We may use advertising networks to display targeted ads based on your interests. By continuing to use our Website, you consent to the use of cookies and tracking technologies as described herein, and you acknowledge that disabling such technologies may limit your ability to use certain features of the Website.

6. Data Security & Retention

We implement reasonable physical, technical, and administrative safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. Payment data is processed via secure gateways and is not stored on our servers. Despite our efforts, no method of transmission or storage is 100% secure. We retain your information for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. You acknowledge and agree that we are not liable for any unauthorized access, loss, or disclosure of your information, except as required by law.

7. Your Rights & Choices

You may access, correct, update, or delete your personal information by contacting us at contactongods@gmail.com. We may require verification of your identity before processing such requests. You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us. Some data may be retained for legal, accounting, or compliance purposes. You acknowledge that exercising certain rights may affect your ability to use our Services, and that we may decline requests that are unreasonable, repetitive, or prohibited by law.

8. Children's Privacy

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us to request deletion. Parents and guardians are encouraged to monitor their children's online activities and to contact us if they have any concerns regarding the collection or use of personal information.

9. International Transfers

Your information may be transferred to, stored, and processed in countries outside your jurisdiction, including countries that may not have data protection laws equivalent to those in your home country. By using our Website, you consent to such transfers, and you acknowledge that we are not responsible for the privacy practices of foreign jurisdictions.

10. Changes to This Policy

We reserve the right to update, modify, or revise this Policy at any time without prior notice. Changes will be effective immediately upon posting on this page. Your continued use of the Website constitutes acceptance of the revised Policy. Please review this Policy periodically for updates, and contact us if you have any questions or concerns.

11. Contact Information

For any questions, concerns, requests, or complaints regarding this Privacy Policy or our data practices, please contact us at contactongods@gmail.com. We strive to respond to all inquiries in a timely manner, but response times may vary depending on the nature and complexity of your request.

Effective date: July 20, 2025